Area Supervisor

  • Job Type: Full-time
  • Location: Multiple locations within the Norfolk, VA area
  • Salary: $77K-$95K

As an Area Supervisor, you will be responsible for overseeing the overall performance and profitability of multiple fast-food restaurants within a designated geographic area. This role is crucial for providing leadership, guidance, motivation, and support to restaurant managers, ensuring operational excellence, and implementing strategies to achieve business objectives.

Day-to-Day Responsibilities:

Operational Leadership:

  • Provide leadership and direction to restaurant managers within the district to ensure consistent adherence to operational standards and procedures.
  • Monitor and evaluate the performance of individual restaurants, identifying areas for improvement and implementing corrective actions.

Financial Management:

  • Ensure district-level budgets are met and financial targets are exceeded by managing costs effectively across various categories.
  • Analyze financial reports, key performance indicators (KPIs), and other metrics to identify trends and implement strategies to drive profitability.
  • Build sales and guest counts by coaching teams to provide outstanding quality, service, cleanliness, and hospitality.

Franchise Collaboration:

  • Build and maintain strong relationships with senior management and operators within the organization.
  • Align operational strategies with corporate goals and standards.

Training and Development:

  • Oversee the implementation of training programs for restaurant management and staff.
  • Support professional development initiatives and succession planning.

Marketing and Promotions:

  • Collaborate with management teams to implement regional marketing initiatives and promotions.
  • Ensure that local marketing efforts align with national and global campaigns.

Quality Assurance:

  • Implement and monitor quality assurance programs to maintain high standards of food safety, cleanliness, and service.
  • Conduct regular inspections to ensure compliance with health and safety regulations.

Staffing and Recruitment:

  • Address staffing needs and ensure appropriate staffing levels are maintained.
  • Facilitate recruitment and onboarding processes.

Community Engagement:

  • Represent the brand within the local community and participate in community events.
  • Implement community outreach programs to enhance presence and reputation.

Crisis Management:

  • Develop and implement contingency plans for crisis situations.
  • Collaborate with relevant teams to address and resolve crises effectively.

Required Skills & Qualifications:

  • Substantial experience in district or multi-unit management within the fast-food or restaurant industry.
  • Proven leadership skills with a track record of driving operational excellence and business growth.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of operational standards and corporate policies.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Dynamic and supportive work environment.

To apply for the Area Supervisor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.