QSR General Manager
Location: Sussex County, DE (Rehoboth Beach)
Salary: $60-$70K plus bonus
Job Type: Full-time
We are seeking a highly motivated and experienced General Manager to oversee the daily operations of a fast-paced fast-food restaurant. This role is crucial for ensuring exceptional customer experience while maintaining high standards of quality, service, and cleanliness. The General Manager will lead a diverse team, drive business goals, and manage the restaurant's financial performance.
Day-to-Day Responsibilities:
- Operational Management:
- Oversee daily operations, ensuring compliance with company policies and procedures.
- Maintain high standards of food safety, cleanliness, and customer service.
- Manage equipment maintenance and compliance with health and safety regulations.
- Handle shift scheduling to meet business needs and adhere to metrics.
- Financial Management:
- Develop strategies to increase sales and profitability.
- Manage expenses and analyze financial data to enhance performance.
- Set and strive to exceed financial targets.
- Team Leadership and Development:
- Recruit, train, and develop a high-performing team.
- Foster a positive work environment and conduct performance evaluations.
- Ensure staff complete necessary training and adhere to company standards.
- Customer Service:
- Guarantee high-quality, friendly, and efficient customer service.
- Resolve complaints and maintain customer satisfaction.
- Inventory and Supply Chain Management:
- Oversee inventory processes to minimize waste and reduce costs.
- Manage stock levels and ensure compliance with inventory control processes.
- Compliance and Standards:
- Ensure adherence to all brand standards and local laws.
- Stay updated on policy changes affecting operations.
- Marketing and Community Engagement:
- Implement marketing initiatives to boost brand visibility and customer traffic.
- Engage with local businesses and community organizations.
- Technology:
- Utilize company technology for team management and operational efficiency.
- Train in troubleshooting restaurant technology.
Required Skills & Qualifications:
- ServSafe certification and completion of Leading Great Restaurants class.
- Proven leadership experience in the food service or hospitality industry, preferably with a background in fast-food operations.
- Strong financial acumen with experience in budget management and profitability enhancement.
- Excellent communication, interpersonal, and organizational skills.
- Ability to motivate and manage a diverse team.
- Knowledge of food safety standards and regulations.
Benefits:
- Health, Dental, and Vision Insurance: Competitive coverage with employer contribution.
- Life and Disability Insurance: Employer-paid premiums.
- 401K Plan: Employer matches contributions.
- Vacation Pay: Generous vacation policy, including additional time based on tenure.
- Holiday/Sick-Personal Days: Allocated days for personal use.
- Uniform Allowance: Annually provided.
- Bonus Program: Quarterly incentives based on performance.
This role is ideal for a dynamic leader who thrives in a fast-paced environment and is committed to driving excellence in every aspect of the business. If you are ready to lead a team towards exceptional performance and meet the above qualifications, submit your resume today!
