Restaurant General Manager, Greater Boston

Job description

Primary Responsibilities:

  • Delegate key restaurant functions and tasks to members of management while maintaining oversight to ensure successful and timely completion of tasks.
  • Manage Profit and Loss by following cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate action.
  • Verify and approve all daily sales summaries in the accounting platform. Analyze and explain discounts, voids and charitable donations. Enter all invoices into the system. Investigate any discrepancies.
  • Input all building level invoices such as maintenance and utilities. 
  • Serve as point of contact for Ownership and Corporate offices including Food Operations, Human Resources, Accounting, Payroll, and Maintenance.
  • Work with Corporate offices to ensure building is maintained to code and all required inspections and paperwork are completed. 
  • Ensure all facility and equipment is properly maintained. 
  • Enforce all existing company policies and procedures. 
  • Ensure safe food handling, cleanliness, liquor purchasing and liquor service. 
  • Maintain restaurant cleanliness and general appearance through daily inspections. 
  • Monitor the effectiveness of restaurant technology and organizational systems/procedures.
  • Understand all staff position responsibilities to ensure consistency and proper execution of Company standards.
  • Oversee the recruitment, interviewing, hiring, onboarding and training of all staff to meet restaurant standards of performance and customer service. 
  • Identify and strategically develop “top performers” that can contribute to the long-term success of the Company.
  • Conduct formal and informal performance reviews of all management staff. 
  • Oversee all disciplinary action taken by the management team. 
  • Manage all human resource functions including proper onboarding/orientation, securing staff training as needed (ServSafe, TIPS).
  • Work with the management team to develop and/or support company marketing initiatives to increase sales. 
  • Actively participate in community engagement efforts and represent the restaurant.

Requirements:

  • Maintain a high degree of pace and intensity for an extended period of time while performing with quality and accuracy.
  • Withstand exposure to possible food allergens including but not limited to; meats, fish, nuts, dairy, and oils
  • Properly use and clean kitchen equipment, knives, etc.
  • Lift up to 50 LBS frequently
  • Adhere to a schedule that includes an average of 55+ hours per week.

Must meet minimum education/training requirements as follows:

  • High School degree or equivalent
  • Prior restaurant management experience (5 years preferred).
  • Proof of valid ServSafe certification or obtain within one month of hire.
  • Attend sexual harassment training within six months of hire.
  • Clean driving record and reliable transportation. 

Skills/Qualifications of Ideal Candidate:

  • Experience in managing beer, wine and liquor and knowledge of state and local liquor laws.
  • Knowledge of financial statements; including P&L, labor reports, cost of goods, sales & product mix, etc
  • Great verbal & written communication skills and strong interpersonal and conflict resolution skills
  • Advanced computer skills or ability to learn new skills quickly; excel, word, google docs.

Experience level:

  • 5 years

Restaurant type:

  • Bar
  • Full service restaurant

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Weekends as needed

 

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