Sales Manager

Job description

Sales Manager

  • Job Type: Full-time
  • Location: Miami, Florida
  • Sector: Freight Forwarding, Shipping, Logistics, Transport
  • Salary: $70,000 - $115,000 plus commissions

We are seeking a Sales Manager with a strong background in Ocean Freight Forwarding to join our dynamic team. This role requires an individual with a deep understanding of sea freight processes, regulations, and documentation requirements. The ideal candidate will have a proven track record in sales or business development within the freight forwarding industry and  NVOCC experience.

Day to day of the role:

  • Identify prospects, customers, and referral sources to grow the company’s business goals.
  • Provide exceptional customer service, addressing client inquiries and concerns promptly.
  • Manage leads to qualify prospects and advance them through the sales process.
  • Present and discuss the company’s services, focusing on quality, integrity, and superior delivery.
  • Seek new business opportunities to expand the customer base.
  • Develop and maintain relationships with new and existing customers through effective sales strategies.
  • Conduct market research to identify potential clients and target markets.
  • Utilize CRM systems to track customer interactions and sales activities.
  • Develop a strategic sales plan that identifies and prioritizes prospects and customers.
  • Collaborate with internal teams to ensure customer satisfaction and successful account management.
  • Keep up-to-date with market data and company services.
  • Participate in team activities and support operations as needed.
  • Prepare business transaction reports and maintain expense accounts.

Required Skills & Qualifications:

  • Proven sales experience in the Cargo/Freight forwarding industry.
  • Strong customer service skills and the ability to build and maintain long-term relationships.
  • Excellent communication, interpersonal, and mathematical skills.
  • Strong sales aptitude with a solid understanding of market trends and competition.
  • Self-motivated and driven to achieve sales targets and goals.
  • Proficiency in CRM systems for managing sales activities.
  • Ability to analyze and articulate complex legal and financial information.
  • Responsive, proactive, and strong leadership skills.
  • Task and goal-oriented, able to function in corporate and entrepreneurial settings.
  • Valid state motor vehicle operator’s license, car insurance, and clean driving record.
  • Fully bilingual in English and Spanish; additional languages are a plus.

Computer Equipment and Software Requirements:

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Experience with Microsoft CRM Dynamics is a plus.

Education and Experience Required:

  • College degree in a related field or equivalent experience.
  • 5+ years of experience in the Cargo/Freight forwarding Industry, preferably with NVOCC, or 4+ years in an outside sales role.


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Gap insurance
  • Supplemental benefits
  • Paid holidays
  • Paid Time Off (PTO)
  • 401K retirement savings plan


To apply for the Sales Manager position in Freight Forwarding, please submit your resume detailing your relevant experience and why you are interested in this position.


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