We are seeking a dedicated General Manager to lead the coordination and planning of everyday business operations in our restaurant. The ideal candidate will be a team builder who provides support and direction to ensure smooth operations.

Day-to-day of the role:

• Follow training programs to learn and train new skills, duties, and responsibilities.
• Communicate with supervisors for additional training guidance as needed.
• Complete required operational checks to address areas of concern.
• Organize shift schedules for team members, monitoring attendance and punctuality.
• Ensure team members work together to prepare menu items while following cooking instructions, safety procedures, and sanitary requirements.
• Conduct daily restaurant cleanliness tasks, including clearing tables, sweeping, mopping, and sanitizing high touch-point areas.
• Handle guest concerns and complaints professionally to resolve problems according to restaurant policy.
• Maintain a neat appearance by wearing a uniform and adhering to uniform policy.
• Provide direction, supervision, and feedback to maintain high productivity and team morale.
• Manage purchasing, inventory, maintenance, and other operational functions.
• Develop strategies for workplace efficiency and goal achievement.
• Plan, organize, and implement daily operational routines with the management team.
• Ensure all administrative duties and paperwork are completed daily.
• Establish an environment of trust for honest, open, and direct communication.
• Role model and set a positive example in all aspects of business and personnel practices.
• Follow guidelines for food and cash controls, and maintain restaurant costs efficiently.

Required Skills & Qualifications:

• High school diploma/GED required.
• Must be at least 21 years old and fluent in English.
• Previous experience as an Assistant General Manager or General Manager.
• Certification in all stations and management positions following the training program.
• Current ServSafe Certification.
• Flexibility to work nights, weekends, holidays, and varying shifts.
• Ability to stand for long periods, work in a fast-paced environment, and lift 50 - 75 lbs.
• Positive attitude and commitment to guest satisfaction.
• Excellent communication, organization, planning, time management, delegation, and problem-solving skills.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Dynamic and supportive work environment.